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MEMORY INSTALLATION INSTRUCTION AND TROUBLE SHOOTING

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The instructions on this page provide general installation and handling information for 200-Pin (DDR) SODIMM memory modules. These instructions are intended to be used in conjunction with your model specific owner's manual.

Note: Before touching electronic components, make sure you are properly grounded. By wearing a wrist strap (or using some other type of static control device), you can prevent static electricity stored on your body or clothing from damaging your installation. Anti-static straps are available for purchase from our Web site, alternatively please contact our sales department.

 

  1. If the SODIMM is being installed into a notebook or hand-held computer that has a battery installed, then ensure that the battery is removed and the power cord is unplugged before beginning installation.
  2. The memory slot for installation is typically accessed via a door on the bottom of the machine or it may be located under the keyboard. Refer to your computer's manual on how to accomplish this step.
  3. 200 Pin (DDR) SODIMMs have a cutout along the gold pins which again only allow the module to be inserted one way.
  4. Once you've discharged your static electricity, pick up the memory chip by its top or sides. Don't touch the gold contacts at the bottom, because even a little oil from your finger can eventually interfere with the connection.
  5. Insert the module at a 30 degree angle and push the module firmly but gently into the slot until the security latches on the sockets have locked into place on each side of the module.

  1. For most installations, SODIMM modules can be installed in any available expansion slot. Other installations may require the memory to be installed in a particular sequence based on the modules capacity. Check your owner's manual to determine the correct installation sequence for your configuration.
  2. Turn on the computer and follow the instructions in your computer owner's manual that describe the steps necessary to allow your computer to recognise the newly installed memory. (Most computers will automatically recognize the additional memory installed). When restarting your computer you may get a message prompting you to update the configuration settings. Refer to your computer's manual on how to accomplish this step.

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Memory Installation & Troubleshooting Tips

 



Are you having trouble installing your new RAM? Is your new memory not working?

Relax, here's some good news! Most of the time, when customers have trouble with their new memory, we find their problems can be easily solved by one of the following solutions.

Plug it in. Please double-check and make sure all your power cords are plugged in. You wouldn't be the first person this has happened to.

Flip it. Memory is only designed to go in one way. If the notches don't line up, try turning it the other way.

Press harder. Make sure the notches on your module are lined up with the keys in the slot, and then press down firmly. Don't be afraid that you are going to break it. It can sometimes take 20 to 30 pounds of pressure to install a module. The clips on the side of the module should snap into place on their own. If you have to move the clips into place by hand, your module isn't installed properly.

Install again. Even if you have inserted the module correctly and the clips are locked in place there is a chance the module may not be seated fully. Remove the memory module and try reinserting it. If a problem persists, remove all memory and try just the new memory by itself. If you have purchased more than one stick of memory make sure you try just one at a time, unless your machine requires them to be installed in pairs.

Update your BIOS. Some older machines just don't like to work with today's newer technology. If you have an older system, it may need a BIOS (Basic Input Output System) update. It's ok, this is much easier than it sounds. All you need to know is the manufacturer of your computer or motherboard and typically you can download the free bios software from their Web site.

BIOS Update location.

Below are links to BIOS updates for the most common manufacturers. You may need to contact your manufacturer if you are unable to locate a BIOS update for your system.

Check the cables. It is possible that you accidentally bump one of the internal cables or wires inside your computer when you were installing your memory? A loose hard drive cable can actually prevent your computer from booting up entirely. All the cables should be firmly in their sockets.

 

MEMORY INSTALLATION INSTRUCTION AND TROUBLE SHOOTING